Privacy Policy - Sierra & Sea Suite

1. Introduction

This privacy policy explains how Sierra & Sea Suite collects, uses, stores, and protects the personal data of users who interact with our website and booking platforms such as Airbnb or VRBO. We are committed to complying with the personal data protection laws of Colombia, the United States, and the General Data Protection Regulation (GDPR) of the European Union.

2. Information Collected

We collect the following personal information through our contact form: name, email address, and phone number. We do not collect financial data, as bookings are managed through third-party platforms like Airbnb or VRBO, which have their own privacy policies.

3. Purpose of Data Processing

The personal data we collect is used solely for the following purposes:
a) To manage communication regarding bookings and the rental of the property.
b) To send promotional information about Sierra & Sea Suite or other properties managed by us, with the user's consent.

4. Use of Cookies

We use cookies on our website for Google Analytics and Google Ads to analyze traffic and improve our marketing campaigns. The user has the option to accept or reject cookies when visiting our website.

5. User Rights

Users have the right to access, rectify, and delete their personal data, as well as restrict its use. To exercise these rights, they can send an email to info@sierraseasuite.com.

6. Process for Exercising Rights

To request the deletion, modification, or updating of their personal data, users should send an email to info@sierraseasuite.com.

7. International Data Transfer

The collected data may be transferred and stored on servers located in the United States or any other country where Webflow's servers or the booking platforms we use are located.

8. Data Security

Personal data is stored on the booking platforms and our website platform Webflow, and is not shared with third parties, except as required by law.

9. Policy Changes

This privacy policy may be updated periodically. Any updates will be posted on our website when necessary.

10. Contact

If you have any questions or concerns regarding this privacy policy, you can contact us by sending an email to info@sierraseasuite.com.

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